

Frequently asked questions
When an item is labelled as "Pre-Order" it means that this item is not made yet and the production time depends on the complexity of the design and quantity ordered. In other words, the item is put into production when you pre-order an item.
When you purchase both items, you will have to wait until the production of the Pre-Order item is fully finished. If you would like to receive your In-Stock items in advance of the Pre-Order items we recommend purchasing Pre-Orders and In-Stock items separately.
An FSC certification ensures that products come from responsibly managed forests that provide environmental, social, and economic benefits. The FSC, founded in 1993, is an independent nonprofit dedicated to protecting forests.
Founded in 2006, Ferm Living is a Danish design brand with a global outlook and passion for quality design. With responsibility at the forefront, Ferm Living creates collections of furniture, accessories, lighting, and kids’ products that make you feel truly at home. Dedicated to celebrating life’s many contrasts, their collections feature inspiring forms, rich textures and curious details — balancing the familiar and the unexpected. Classic designs such as the Ripple Glass, Plant Box and Pond Mirror, reflect Ferm Living’s commitment to honest materials and authentic design.
You will receive an email with your tracking information as soon as your order has been collected by one of our Shipping partners to notify you that it's on its way. You can track the progress of shipment by clicking the link in the Tracking email or by entering your order or tracking number directly on the Shipping Carriers tracking page. For more information please visit our Shipping page.
These are made to order so please choose carefully. Unfortunately for this reason we do not provide refunds if you change your mind or make a wrong decision. Production commences as soon as the order is confirmed. This allows us to take a more ethical and sustainable approach reducing the risk of excess unwanted stock and overproduction.