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Ceramic production process.

Our handmade clay ceramic shades in various stages of production. Photo supplied by Gaya ceramics.
Our handmade clay ceramic shades in various stages of production. Photo supplied by Gaya ceramics.
Our handmade clay ceramic shades in various stages of production. Photo supplied by Gaya ceramics.
Our handmade clay ceramic shades in various stages of production. Photo supplied by Gaya ceramics.
Terra 0 Pendant, Fabric Flex in Vanilla Bean and Brass
Terra 0 Pendant, Fabric Flex in Vanilla Bean and Brass

Frequently asked questions

Please Note: Due to the nature of clay and the manufacturing process, variations in shade, colour, and size of up to 5% are considered a natural characteristic. The ceramic slip is mixed by hand and swirls in the ceramics are considered a hallmark of the handmade.

When an item is labelled as "Pre-Order" it means that this item is not made yet and the production time depends on the complexity of the design and quantity ordered. In other words, the item is put into production when you pre-order an item.

When you purchase both items, you will have to wait until the production of the Pre-Order item is fully finished. If you would like to receive your In-Stock items in advance of the Pre-Order items we recommend purchasing Pre-Orders and In-Stock items separately.

These lights are hand made to order in our Byron Bay studio so please choose carefully. Unfortunately for this reason we do not provide refunds if you change your mind or make a wrong decision. Production commences as soon as the order is confirmed. This allows us to take a more ethical and sustainable approach reducing the risk of excess unwanted stock and overproduction.

You will receive an email with your tracking information as soon as your order has been collected by one of our Shipping partners to notify you that it's on its way.

 You can track the progress of shipment by clicking the link in the Tracking email or by entering your order or tracking number directly on the Shipping Carriers tracking page.

 For more information please visit our Shipping page.