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Frequently asked questions

Wood is a natural product and can vary in colour and grain

An FSC certification ensures that products come from responsibly managed forests that provide environmental, social, and economic benefits. The FSC, founded in 1993, is an independent nonprofit dedicated to protecting forests.

You will receive an email with your tracking information as soon as your order has been collected by one of our Shipping partners to notify you that it's on its way.

 You can track the progress of shipment by clicking the link in the Tracking email or by entering your order or tracking number directly on the Shipping Carriers tracking page.

 For more information please visit our Shipping page.